Your 90 Day Post Covid Marketing Roadmap

Your 90 Day Post Covid Marketing Roadmap

The first quarter of 2020 brought us an unprecedented situation with a global pandemic that shut down parts of the country and created economic uncertainty and record unemployment. For a lot of businesses, that meant taking a new approach to marketing.   Now, more than eight months into the pandemic, the road ahead is clearer than it was then. With multiple new vaccines announced and an end in sight, we still have a rough road ahead in many ways.   So… the big questions are:   What will businesses be doing to get back on track? What will the new normal look like? What are the ideal first steps (in the next 90 days) to set your business up for success?   With that in mind, I have some thoughts on what you can and should do in the next 90 days to get (and keep) your business on track for success. Audit Your Marketing Plan The first thing I suggest is a thorough audit of your marketing plan. A lot of companies hit the pause button — or drastically reduced their marketing spending — when the pandemic hit. For obvious reasons, that’s not a long-term strategy.   I suggest creating a short-term plan that takes the current climate into consideration, and then mapping out some long-term plans as the situation evolves. With COVID cases spiking in the final quarter of 2020, we’re not in the “after” yet — but it’s getting closer every day.   Evaluate Your SEO   In the early days of the pandemic, you may have been reluctant to drastically rethink your SEO, both on...
How to Create Content for Your Business That’s Worth Sharing… 101

How to Create Content for Your Business That’s Worth Sharing… 101

We all know that content marketing is the name of the game for businesses large and small. Content is king and all that. But how does a small business create enough good content to reach their marketing goals? That’s the question.   The answer, as it turns out, is easy. All you need is a primer with ideas that you can use in multiple ways to create content. That’s what I’ll do here — break down simple content ideas that you can use (and reuse) to grow your business.   FAQ  Let’s start with content that comes from a section you probably already have on your website: Frequently Asked Questions.   If you’re like most companies, you have FAQs with short, snappy answers. I’m willing to bet that in most cases, you could flesh those questions out with additional information and suggestions to provide detailed and actionable content for your clients.   I suggest reviewing your FAQ and picking out questions where there’s room to elaborate. Then, think about the best way to expand on the question. It might be a blog post, a short video, or an infographic. Whatever it is, you can share it to provide your customers with the kind of authority content they crave.   Behind the Scenes   How do your products get made? You might think that people aren’t interested, but there’s a reason that shows like “How It’s Made” are popular.   Think about your process and what makes it unique. Is there an element of your product that’s handmade? Do you have a shortcut that you created? Once you’ve identified a...
The Small Business Guide to Surviving the Pandemic

The Small Business Guide to Surviving the Pandemic

If one thing has become clear, it’s that small businesses can’t just wait out COVID-19 and hope for the best. We’re over eight months into the pandemic, and no one knows how much longer it will be before a vaccine is approved and distributed.   According to research by The Atlantic, it could be well into 2021 before even 11% of the US population is fully vaccinated. That means we could face at least another year of pandemic restrictions.   Small businesses who hope to survive will have to take action in order to stay solvent. If you’re working on a plan for getting through the pandemic, here’s where to start. Be Flexible It’s time to pivot.   What do your customers need now that they didn’t need before? Is there an alternative way you can continue to provide the same product or service? Or is there a related offering you can switch to? Stay true to your business, but make sure you’re still able to provide what your customers need. Many product-based businesses have seen a decline in their wholesale numbers, but an increase in their ecommerce sales as customers shop more online. Can you increase your direct-to-consumer sales to close that gap?   Service-based businesses have to figure out how to continue offering their solutions in a COVID-safe way. That could include moving your service to an online model, or taking it outside into the fresh air where air particles can dissipate more easily.   Unfortunately, there is no “one size fits all” business plan for a pandemic. Start by searching for other businesses in your niche...
How to Use Customers Reviews in Your Content Marketing

How to Use Customers Reviews in Your Content Marketing

Social proof is one of the most powerful tools you can use to market your business. Seeing the happiness and success of previous customers is a proven way to increase confidence, which ultimately leads to more people buying. According to eMarketer research, online reviews are by far the most trusted source of business information. In fact, 8 percent more people 18+ trust online reviews compared to their own friends, family and colleagues. But most businesses don’t have a proactive strategy for incorporating customer reviews in their marketing plan. If you’re one of them, we want to encourage you to change that! Your business can add credibility and complexity to its content when you regularly incorporate the positive feedback your customers leave. This practice has an added bonus of rewarding customers for their praise, strengthening your relationship with them and encouraging others to follow in their footsteps. Your content becomes richer, and your brand name becomes more credible. That’s a win for you and your customers! Here are a handful of proven strategies you can put into action to incorporate customer reviews into your marketing strategy: Share like a pro When incorporating testimonials and feedback on your web pages, it’s important to follow best practices that respect both the person leaving the review and the prospect that will ultimately see it in your marketing. Be sure to use the following best practices to share like a pro: Take a second to re-read the third-party reviews site’s policy on sharing reviews. They may have limitations on how you use them. Always ask the reviewer for permission. Nothing hurts worse than having...